Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Contact information (name, email address, phone number)
  • Company information (company name, industry, size)
  • Account credentials and preferences
  • Communication data and feedback
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Develop new products and services
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in our operations
  • In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • AES-256 encryption for data at rest and in transit
  • Regular security audits and penetration testing
  • Access controls and authentication protocols
  • Employee training on data protection practices
  • SOC 2 Type II compliance

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

7. GDPR Compliance

If you are located in the European Union, we process your personal information in accordance with the General Data Protection Regulation (GDPR). Our legal basis for processing includes:

  • Consent: When you have given clear consent
  • Contract: When processing is necessary for contract performance
  • Legal obligation: When required by law
  • Legitimate interests: When necessary for our legitimate business interests

8. CCPA Compliance

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to delete your personal information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.

10. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: +1 7636984913
  • Address: 1213 Union Ave, Rule, TX 79547-0000